Terms of service

Evoltrix Terms of Service

1. Access and Account Terms

• You are at least the age of majority in your state or province of residence.
• You may allow your minor dependents to use the Services on devices you own, purchase or manage under your supervision.
• All information you provide on our store, including email address, billing, payment, and shipping information, is correct, current, and complete.
• You have all legal rights necessary to submit and authorize the use of the information you provide.

2. Our Products

• We do not warrant that product appearance or quality will perfectly match your screen display or personal expectations.
• All product descriptions, specifications and features are subject to change at any time without prior notice at our sole discretion.
• We reserve the right to discontinue any product at any time, and limit product purchase quantities for any individual, region or jurisdiction on a case-by-case basis.

3. Order Rules

• We reserve the right to accept or decline any order for any legitimate reason at our sole discretion.
• Your order is not officially accepted and confirmed until we receive and successfully process your full payment.
• Please carefully review your order information before submission. We may not support cancellation requests after an order is confirmed and processed.
• We will attempt to notify you via your reserved email, billing address or phone number if we decline, adjust or cancel your order.
• All purchase, return and exchange behaviors are governed by our official Refund Policy.
• All products you purchase are limited to personal and household use. Commercial resale, bulk distribution and unauthorized export are strictly prohibited.

4. Prices and Billing

• The final settlement price is subject to the amount displayed at the time of order placement and stated in your order confirmation email.
• Unless otherwise expressly specified, listed prices do not include sales tax, shipping fees, handling fees, customs or import charges.
• Platform promotional terms shall prevail over these Terms in the event of any conflict.
• You agree to maintain current, complete and accurate account, payment and contact information, and update relevant details promptly to ensure successful transaction processing.

• All credit card and financial information you provide is true, correct and complete.
• You are fully authorized to use the submitted payment method for purchase transactions.
• All generated order charges will be honored by your payment institution.
• You will pay all incurred fees, including product prices, shipping fees, handling fees and applicable taxes.

5. Shipping and Delivery

• All delivery times provided on our website are estimated values only and not guaranteed.
• We are not liable for shipping delays caused by third-party carriers, customs processing, severe weather, logistical failures or other events beyond our reasonable control.
• Once products are handed over to the logistics carrier, the ownership and risk of loss of the goods will be transferred to you.

6. Intellectual Property

• All intellectual property rights are owned by Evoltrix, its affiliates or authorized licensors.
• You may only use our Service and related content for personal, non-commercial use.
• You must not reproduce, duplicate, distribute, modify, reprint, download, store or transmit any platform content without our prior written consent.
• Evoltrix, Shopify and related third-party trademarks, logos and product names are the exclusive property of their respective owners.
• No implicit intellectual property license rights are granted except as expressly stated in these Terms.

7. Optional Third-Party Tools

• All third-party tools are provided on an “as is” and “as available” basis without any warranty or endorsement.
• Your use of third-party tools is entirely at your own risk and discretion.
• You shall confirm and abide by the relevant terms of service of third-party tool providers.
• All new platform functions launched in the future shall be subject to these Terms of Service.

8. Third-Party Links

• We are not responsible for evaluating the accuracy, security and legality of third-party website content.
• Your access to any third-party external links is at your own risk.
• We do not assume liability for any loss or damage caused by your use of third-party products, services and content.
• All disputes and inquiries related to third-party platforms shall be resolved directly with the corresponding third party.

9. Relationship With Shopify

• Our website and service operation are powered and technically supported by Shopify.
• All product transactions, purchases and after-sales services are conducted directly between you and Evoltrix.
• Shopify is not responsible for any product quality issues, transaction disputes, losses or liabilities arising from your purchases.
• You expressly release Shopify and its affiliates from all claims and liabilities related to your use of our Service and shopping transactions.

10. Privacy Policy

• Your use of the Service constitutes your acknowledgment and acceptance of our Privacy Policy and Shopify’s privacy rules.
• Shopify collects and processes user access data to support and optimize platform operation.
• Your submitted information may be transmitted to Shopify and other cross-regional third-party service providers for service operation.

11. User Feedback

• We may use your feedback for platform operation, service optimization, product improvement and commercial promotion without additional compensation.
• We have no obligation to keep your feedback confidential, pay compensation or respond to all submitted content.
• You warrant that you own all rights to your submitted feedback and the content complies with these Terms.
• We reserve the right to monitor, edit or remove unlawful, offensive, inappropriate or infringing user feedback at our discretion.
• You are solely responsible for the authenticity and validity of your submitted feedback.

12. Errors, Inaccuracies and Omissions

• There may be occasional typographical errors, pricing deviations, content omissions or inventory inaccuracies on our website.
• We reserve the right to correct errors, update inaccurate information and cancel abnormal orders at any time without prior notice.

13. Prohibited Uses

• Engaging in any unlawful, illegal or malicious activities that violate local, national or international regulations.
• Infringing upon the intellectual property rights of Evoltrix or any third party.
• Harassing, insulting, defaming, threatening or harming our staff or other platform users.
• Transmitting false, misleading, spam or unauthorized promotional information.
• Impersonating other individuals or entities to mislead platform operations.
• Uploading or transmitting viruses, malicious codes or destructive programs that affect platform operation.
• Using robots, crawlers, scraping tools, AI automation or unauthorized means to access and collect platform data.
• Bypassing or interfering with platform security and authorization mechanisms.
• Conducting any behaviors that hinder or damage the normal use of the Service by other users.

14. Agent Access Rules

• All agent access requests must clearly identify the agent name and type in the user agent string.
• Agents are prohibited from simulating human behavior or bypassing verification mechanisms to conceal automated access.
• All human-machine verification prompts must be responded to truthfully.
• No agent tools may circumvent platform access restrictions and security control measures.
• We may restrict or block non-compliant agent access through technical means at any time.

15. Termination

• We may terminate your access to all or part of the Service at any time without prior notice at our sole discretion.
• You remain liable for all outstanding fees and obligations incurred prior to service termination.
• All clauses involving intellectual property, liability disclaimer, indemnification, legal jurisdiction and dispute resolution shall remain valid after termination.

16. Disclaimer of Warranties

• The Service and all products are provided on an “as is” and “as available” basis without express or implied warranties.
• We do not warrant uninterrupted, timely, secure or error-free service operation.
• We disclaim all implied warranties including merchantability, fitness for a specific purpose and non-infringement.
• Some regional legal provisions may limit warranty disclaimers, and local laws shall prevail in applicable scenarios.

17. Limitation of Liability

• Any direct, indirect, incidental, punitive or consequential damages including lost profits, lost revenue, data loss and replacement costs.
• Losses arising from your use of the Service or purchased products.
• Damages caused by platform content errors, omissions or external uncontrollable factors, even if the possibility of loss is notified in advance.

18. Indemnification

• Your breach of these Terms of Service and relevant platform policies.
• Your violation of applicable laws or third-party legitimate rights and interests.
• Your improper access and use of the Service.

19. Severability

• If any provision of these Terms is deemed unlawful, void or unenforceable, the invalid part shall be severed independently.
• Severance of invalid clauses will not affect the validity and enforceability of remaining provisions.

20. Waiver; Entire Agreement

• Failure to enforce any right or provision of these Terms shall not constitute a waiver of such rights.
• These Terms and all published platform policies constitute the entire agreement between you and us, superseding all prior oral and written communications.
• Ambiguities in clause interpretation shall not be construed against the drafting party.

21. Assignment

• You may not transfer or assign your rights and obligations under these Terms without our prior written consent, and any unauthorized transfer is null and void.
• We may freely assign or delegate our rights and obligations under these Terms without prior notice.

22. Governing Law

• These Terms of Service are governed and construed in accordance with the laws of the jurisdiction where Evoltrix is headquartered.
• Both parties consent to the exclusive jurisdiction of local judicial institutions.

23. Headings

• All section headings in these Terms are for reading convenience only and do not limit or affect the validity of relevant clauses.

24. Changes to Terms of Service

• We reserve the right to update, modify or replace these Terms at any time by publishing updates on our official website.
• It is your responsibility to regularly check the latest Terms of Service.
• Material policy changes will be notified in accordance with applicable laws and take effect on the specified date.
• Your continued use of the Service after updates constitutes acceptance of the revised Terms.

25. Contact Information

• Email: Support@evoltrix-store.com
• Company: INNOVATECH POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
• Phone: +86 19926592483
• Unified Social Credit Code: 91440300MADXG9SA51